"...it's not just an add on - it's the responsibility of everyone"
At the heart of our business plan is the need to deliver leading edge products and at the same time, maintain the highest possible quality. Total Quality Management (TQM) is applied to every aspect of our business and measured against 6Sigma. It's not just an add on - it's the responsibility of of everyone in every activity throughout the company. Our processes are efficient, effective and adaptable to changing client needs.
Our Quality Values
- We aim to exceed our external and internal clients' expectations with 100% integrity, zero defects and on time delivery
- We set ourselves aggressive targets for quality, productivity and customer satisfaction to be delivered and measured through leading edge technology
- We provide our employees with the finest job skills training and we encourage every individual's potential for growth
- Continuous improvement culture
Our Quality Controls
- 100% Integrity at pack level using the latest camera technology
- First article and routine quality inspections
- Quality Audits
- Unit and end-to-end regression testing
- 24/7 cover with dedicated Quality Co-ordinators
- Regular calibration testing of all equipment
- Preventative maintenance programmes
